How Do I Fix WordPress Email Problems?
You can easily fix WordPress email problems with the WP Mail SMTP plugin.
WP Mail SMTP sends all of your WordPress emails through a 3rd party email provider. The emails will be properly authenticated, which means they won’t wind up in your customers’ spam folders.
By default, WordPress uses the mail()
function in PHP. This is normal when emails are sent through a web host. But many email servers don’t trust emails that are sent this way because they aren’t authenticated. That’s the main reason that emails from WordPress can get lost, or get filed into your Junk folder.
WP Mail SMTP solves all of these problems. You can choose your SMTP provider according to your budget and the number of emails sent from your store. And because it’s easy to configure, you don’t need to contact your hosting provider to set it up.
How to Fix WooCommerce Not Sending Emails
We’re going to walk through 4 steps to fix WooCommerce not sending emails.
- Check Email Settings in WooCommerce
- Install the WP Mail SMTP Plugin
- Choose a New Mailer for WooCommerce Emails
- Test WooCommerce Email Sending
Let’s quickly check your WooCommerce email settings before we set up your new SMTP plugin.
Step 1: Check Email Settings in WooCommerce
To start, we’re going to look at some common problems with WooCommerce not sending email.
When you start an online store with WooCommerce, it’ll create a set of order statuses, including:
- Pending – Payment hasn’t been received yet
- Processing – Payment has been received and the order is confirmed
- Completed – The order has been shipped.
WooCommerce sends emails automatically when an order moves from one status to another. But if the emails aren’t set up correctly, you and your customer might not receive them.
So the first thing we want to check is that we have the right emails set up and they haven’t been deactivated.
To start, open up the WordPress dashboard. In the left hand navigation, go to WooCommerce » Settings.
Look to the tabs across the screen and click the Emails tab.
In this list, you’ll see all of the emails that should be sent from your store. You can check each email template by clicking the Manage button on the right.
In the email template, you’ll want to check that the email is enabled. Note that if the email is sent to the customer, there won’t be a Recipient field here.
Sometimes emails get disabled by accident, and this can be a reason for WooCommerce not sending email. One by one, check out each template and make sure all of the emails are enabled.
If everything looks good, let’s check that new orders are coming in with the right status.
Step 2: Check Payment Status in WooCommerce
When you get an order in WooCommerce, it will be assigned a status automatically. If payment has been taken, it should show as Processing.
If you see that new orders have a different status, it might mean that WooCommerce is not sending emails because the status is being set to something else.
Read full article here: https://wpforms.com/woocommerce-not-sending-emails
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